At Primary Care Analytics we are committed to protecting our customer’s privacy. This section explains what type of data we collect from you and how we may use it. (“Primary Care Analytics”, “we” or “us”) are committed to managing personal data securely and effectively.

What type of data do we collect from you?

Personal data is collected when you provide it to us directly through our website. The type of information that we may collect may include:

1. Information that you provide to us when your use our website: i.e. your name, company name and company postal address and any other information that you provide. It will be used to support the intended purpose.
2. Information for any other interactions we may have with you through our customer service team or social media contact.
3. Some information may be collected automatically through cookies and other tracking technologies. Cookies can be used to view which pages you view and which site you used to access our website.

What do we use your personal data for?

We may use your personal data for the below:

1. To respond to any queries or complaints that you may have.
2. To improve our website and monitor usage.
3. For security purposes i.e. to protect us and other third parties against fraud.
4. You may also be contacted about new developments via telephone, email or post. If you wish to ‘opt out’ please see below for contact details.

When do we disclose your information to others?

We may only disclose information to our trusted third parties when this is required to fulfil a contract with you and with your consent i.e. payment processors and delivery companies.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission, or we are required to do so by Law.

Storage and retention of data

We will keep your personal data for as long as we need it for the purposes set out above. Where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We keep records of any correspondence that we may have with you for as long as the law requires. In general, this means that we will hold your personal data for a minimum of one year and a maximum of seven years.

Cookies

Our site uses cookies to understand and measure performance. It may also collect information about your browsing activities. You can choose to accept or decline a cookie. Most web browsers automatically accept cookies, but you can amend your browser setting to decline cookies if required. This may prevent you from taking full advantage of all the functions and visibility of the website.

Security

We are committed to ensuring that your personal data is secure. Encryption methods such as SSL help to protect customer data when in transit to and from this website. We may update this Policy from time to time as we are constantly reviewing our Privacy Policy.

If you have any questions with regards to our privacy policy, please write to us at:

Primary Care Analytics,
Suite 1, Berrows Business Centre, Hereford, HR1 2HE
or email: info@primarycareanalytics.co.uk

Last updated 12/01/24